Privacy Policy

Here at Jessica Hawkins Makeup Artist, we want to protect your privacy and confidentiality. We understand that all users of our website are quite rightly concerned to know that their data is being used lawfully. We take our responsibilities under Data Protection legislation, including GDPR, very seriously and we want to comply with the guidance provided by the Information Commissioner’s Office.
You can find information about the ICO at their website: https://ico.org.uk/

1. Who We Are

Jessica Hawkins Makeup Artist (also referred to as “we,” “us,” “our,” or “Jessica”) operates the website www.jessicahawkinsmakeup.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our site or interact with our services.
If you do not agree with this policy, please do not use our site or provide your personal information.

2. Information We Collect

We collect personal and non-personal information in the following ways:

2.1 Personal Information:

  • Your name, email address, phone number, and postal address
  • Information submitted through booking or inquiry forms (via Dubsado)
  • Appointment details or preferences
  • Payment information (processed securely by Stripe – we do not store this data)
  • Any communication you send to us

2.2 Technical and Usage Information:

  • Your IP address, browser type, device information
  • Pages viewed and time spent on the site
  • Cookies (see Section 7)

3. Lawful Basis for Processing

We process your personal data under the following lawful bases:

  • Consent – for marketing communications (only if you’ve opted in)
  • Contract – to manage your bookings and provide services
  • Legal obligation – e.g., invoicing for tax purposes
  • Legitimate interest – to improve our website and services

4. How We Use Your Information

We may use your data to:

  • Provide and manage our services
  • Respond to enquiries and manage appointments
  • Send booking confirmations, reminders, and follow-ups
  • Process payments and send invoices
  • Improve the website and user experience
  • Send marketing emails (only with your explicit consent)
  • Comply with legal and tax obligations

5. Data Retention

We retain personal information only as long as necessary:

  • Invoicing data is kept for 6 years (for HMRC compliance)
  • Booking and enquiry details are stored for up to 2 years, unless otherwise requested

You may request deletion of your data at any time (see Section 10).

6. Sharing Your Information

We do not sell, rent, or trade your personal information. We only share it with:

  • Stripe (for secure payment processing)
  • Dubsado (for booking and client management)
  • Email providers (to send necessary communications)

All third parties we work with are contractually required to protect your data and use it only for specified purposes.
We may also disclose information if required by law or in response to legal requests.

7. Cookies and Tracking Technologies

We use cookies to enhance your experience on our website. These may:

  • Help remember your preferences
  • Track website traffic via tools like Google Analytics

You can manage or disable cookies through your browser settings. Disabling cookies may affect functionality.

8. Third-Party Links

Our website may include links to third-party websites. These have their own privacy policies, and we are not responsible for their content or data practices. Please review those policies before submitting any data.

9. Children’s Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect data from children. If you believe we have collected such information, please contact us and we will promptly delete it.

10. Your Data Protection Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Restrict or object to processing
  • Request transfer of your data (data portability)
  • Withdraw consent at any time (for marketing or optional communications)

To exercise any of these rights, email us at jhawkinsmakeup@gmail.com. We aim to respond within 7 days.

You have the right to make a complaint at any time to the Information Commissioners Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk) . We would however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.

11. Updates to This Policy

We may update this policy occasionally. Changes will be posted on this page with a new “Last Updated” date. We encourage you to check this page periodically.

12. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact:

Jessica Hawkins Makeup Artist

Email: jhawkinsmakeup@gmail.com

Website: www.jessicahawkinsmakeup.com